AT PFCU WE ARE COMMITTED TO PROVIDING SERVICES AND PRODUCTS TO MEET THE FINANCIAL NEEDS AND GOALS OF OUR MEMBERSHIP. GATHERING INFORMATION IS FUNDAMENTAL TO OUR ABILITY TO DO THIS. PROTECTING YOUR PERSONAL INFORMATION AND USING IT IN A TRUSTWORTHY MANNER IS A HIGH PRIORITY FOR EVERYONE ASSOCIATED WITH PFCU.

AS A MEMBER YOU ALSO HAVE A RESPONSIBILITY TO SAFEGUARD YOUR FINANCIAL INFORMATION. YOU SHOULD PROTECT YOUR PERSONAL IDENTIFICATION AND ANY ACCESS DEVICE WE PROVIDE PER YOUR REQUEST; IMMEDIATELY REPORT THE LOSS OR THEFT OF THOSE ITEMS; AND YOU SHOULD CAREFULLY REVIEW YOUR ACCOUNT STATEMENTS WE SEND YOU AND REPORT ANY UNAUTHORIZED TRANSACTIONS.

WE TAKE OUR COMMITMENT TO SAFEGUARDING MEMBER INFORMATION SERIOUSLY, WHICH IS WHY WE HAVE ADOPTED THE FOLLOWING PRINCIPLES:

1. PFCU OBEYS ALL LAWS THAT APPLY TO CREDIT UNION MEMBER ACCOUNT INFORMATION AND PRIVACY.
2. PFCU WILL COLLECT AND USE INFORMATION ONLY FOR LEGITIMATE BUSINESS PURPOSES. WE WILL MAINTAIN STRONG SECURITY CONTROLS TO PROTECT THE INFORMATION IN OUR FILES AND COMPUTERS.
3. PFCU WILL ALLOW ONLY EMPLOYEES ACTIVELY ENGAGED IN THEIR ASSIGNED DUTIES TO HAVE ACCESS TO YOUR INFORMATION. PFCU STRESSES THE IMPORTANCE OF MEMBER PRIVACY IN THE EDUCATION OF THEIR EMPLOYEES.
4. PFCU WILL COMPLY WITH REQUESTS TO PROVIDE INFORMATION WHEN LEGALLY REQUIRED TO DO SO; UPON RECEIPT OF YOUR WRITTEN AUTHORIZATION; FOR CREDIT REPORTING; AND TO PREVENT FRAUD.
5. PFCU MAY SHARE MEMBER INFORMATION WITH COMPANIES THAT ASSIST US IN PROVIDING SERVICES SUCH AS ATM, DEBIT AND CREDIT CARDS; CHECKING ACCOUNTS; INSURANCE; STATEMENT MAILING; ETC. THESE BUSINESS PARTNERS WILL BE GIVEN ONLY THE INFORMATION THEY NEED IN ORDER TO PROVIDE THE SERVICE. AS PART OF THEIR CONTRACT WITH US THEY MUST AGREE TO PROTECT OUR MEMBERS’ INFORMATION BY MEETING OUR CONFIDENTIALITY REQUIREMENTS. WE WILL DISCLOSE THE IDENTITY OF ANY THIRD-PARTY CONTRACTOR UPON REQUEST.
6. ANY MEMBER WHO DOES NOT WANT TO RECEIVE INFORMATION FROM OUR BUSINESS PARTNERS WHO OFFER PRODUCTS DESIGNED TO ENHANCE THEIR FINANCIAL WELL-BEING (SUCH AS INSURANCE), MAY CALL OR WRITE US REQUESTING THAT THEY BE EXCLUDED FROM ANY FUTURE OFFERINGS.

IF YOU HAVE ANY QUESTIONS ABOUT OUR COMMITMENT TO YOUR PRIVACY, PLEASE CONTACT US AT (850) 438-1622.